This limited lifetime warranty covers the ceiling fan from the date of purchase, for residential use by the original purchaser, against defects in material and/or workmanship as follows:

Motor Limited Lifetime Warranty: If the ceiling fan motor fails during the ownership of the fan due to a defect in material or workmanship, as determined solely by Blue Mountain Fans, a replacement fan will be provided at no charge. If no replacement product or part can be provided, then we will provide a comparable fan or part at the sole discretion of Blue Mountain Fans. This limited lifetime motor warranty applies only to the motor itself and does not apply to electronic controls (remote control transmitters, remote control receivers, or capacitors) used in conjunction with the motor. The aforementioned electronic items are covered under the one-year warranty below.

One-Year Warranty on all other parts: Except as otherwise indicated throughout this warranty, if any part of your Blue Mountain ceiling fan fails at any time within one year of the date of purchase due to a defect in material or workmanship and as solely determined by Blue Mountain Fans, a replacement part will be provided at no charge.

Glass globes, light bulbs, remote control batteries, ordinary wear and tear, and fans that are damaged by improper installation, mishandling, modifications, or damage to the fan while in your possession, or unreasonable use including failure to provide necessary maintenance are not covered under this warranty. This warranty does not cover any costs or fees associated with the labor required to install, remove, or replace a fan or any fan parts, including electrician fees or labor charges.

Any replacement of defective parts for the ceiling fan must be reported within the first year from date of purchase. The original purchaser must present a sales receipt or other document that establishes proof of purchase. To obtain service, please contact Blue Mountain Fans Customer Service online or by phone, as noted below. Do not attempt to ship your fan or any parts to Blue Mountain Fans without prior written approval, as otherwise your delivery will be refused. Blue Mountain Fans shall not be liable for any incidental, consequential or special damages arising at, or in connection with product use or performance except as may otherwise be accorded by law. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This warranty supersedes all prior warranties.

Blue Mountain Fans Customer Service:
1-770-486-2000
CustomerService@BlueMountainFans.com

FAN DOES NOT START:

• Check the circuit breaker and confirm the power is ON.
• Make sure wall switch is ON.
• Pull the pull chain to make sure it is on. Typical pull chain operation is 1st pull – high speed, 2nd pull – medium speed, 3rd pull – low speed, 4th pull OFF.
• Check that the motor reversing switch is correctly engaged and set to left or right position. Fan will not run if switch is in the middle.
• Confirm that the blades spin freely and that there are no obstructions between the blades or into the motor housing. Turn off power at circuit breaker and at wall switch, loosen the canopy, and check that all wiring connections from the household supply wires to the fan wires are secure.

FAN IS NOISY:

• Make sure all screws are snug and secure, including blade screws into the blade irons, blade irons onto the motor, and screws on canopy and switch housing cover.
• Make sure all blades and blade irons are properly installed.
• Some ceiling fan motors are sensitive to solid state variable speed controls. If the fan is controlled by these types of controls, remove the control and replace with a control specifically designed for use with ceiling fans.

FAN WOBBLES:

• Make sure the fan mounting bracket is securely tightened to the ceiling outlet box and the ceiling box is securely fastened to the ceiling joist or other adequate support structure.
• Confirm that the hanger ball is properly seated in the mounting bracket. The tab in the mounting bracket should be seated in the slot in the downrod ball.
• Make sure all blades are installed correctly, and all screws are secure. Also confirm that the two set screws in the downrod are tight in the yoke.
• Balance the fan blades using the blade balancing kit included with the fan.

*** WARNING: Before beginning any troubleshooting or maintenance work, always shut off the power supply to avoid electrical shock hazard.

FAN DOES NOT START:

• Check the circuit breaker and confirm the power is ON.
• Make sure wall switch is ON.
• Pull the pull chain to make sure it is on. Typical pull chain operation is 1st pull – high speed, 2nd pull – medium speed, 3rd pull – low speed, 4th pull OFF.
• Check that the motor reversing switch is correctly engaged and set to left or right position. Fan will not run if switch is in the middle.
• Confirm that the blades spin freely and that there are no obstructions between the blades or into the motor housing. Turn off power at circuit breaker and at wall switch, loosen the canopy, and check that all wiring connections from the household supply wires to the fan wires are secure.

FAN IS NOISY:

• Make sure all screws are snug and secure, including blade screws into the blade irons, blade irons onto the motor, and screws on canopy and switch housing cover.
• Make sure all blades and blade irons are properly installed.
• Some ceiling fan motors are sensitive to solid state variable speed controls. If the fan is controlled by these types of controls, remove the control and replace with a control specifically designed for use with ceiling fans.

FAN WOBBLES:

• Make sure the fan mounting bracket is securely tightened to the ceiling outlet box and the ceiling box is securely fastened to the ceiling joist or other adequate support structure.
• Confirm that the hanger ball is properly seated in the mounting bracket. The tab in the mounting bracket should be seated in the slot in the downrod ball.
• Make sure all blades are installed correctly, and all screws are secure. Also confirm that the two set screws in the downrod are tight in the yoke.
• Balance the fan blades using the blade balancing kit included with the fan.

*** WARNING: Before beginning any troubleshooting or maintenance work, always shut off the power supply to avoid electrical shock hazard.

Use the fan reverse switch, located on the switch housing or remote control, to optimize your fan for seasonal performance. Using a ceiling fan will allow you to raise your thermostat setting in summer and lower your thermostat setting in winter without feeling a difference in your comfort.

Summer Fan Direction:
In warmer weather, your fan should move in the counterclockwise direction, pushing the air downward and creating a wind chill effect.

Winter Fan Direction:
In cooler weather, your fan should move in the clockwise direction at low speed. This will push the stagnant air in an upward direction and circulate the warm air in the ceiling downward, helping to reduce heating costs.

IMPORTANT: Wait for fan to stop before moving the reverse switch. The reverse switch must be set either completely to the left or right for the fan to function correctly. If the reverse switch is set in the middle position, the fan will not operate.

Blue Mountain Fan Customer Care Team:
1-770-486-2000
CustomerService@BlueMountainFans.com

While Blue Mountain Fan prides itself on superior packaging, very rarely damage can occur during shipping, or while the product is being handled at a retailer. If you find that your fan has been damaged before it has been installed, simply contact us by email at CustomerService@BlueMountainFans.com or call our team at 1-770-486-2000, and we’ll be happy to send you a replacement part under warranty. Please have the model number of your fan located on the box or top of the ceiling fan.

NOTE: Once you install your fan, the bulbs and globes are no longer covered under warranty.

Yes, per our warranty and defective policy, Blue Mountain Fans requires this information.

If there is nothing wrong with the craftsmanship or operation of your fan, but you would like to return it, you can initiate your return by contacting the Blue Mountain Fan Customer Care Team:
1-770-486-2000
CustomerService@BlueMountainFans.com
Customer must return the fan within 30 days of purchase date.

We will refund your full purchase price, plus taxes, when we receive the returned fan and all its components in the original packaging and uninstalled condition. Customer is responsible for the freight back and subject to a 25% re-stocking fee.

In the unlikely and rare case that your fan is damaged or defective, please do NOT return the fan. Instead, call 1-770-486-2000 and our Customer Care team will resolve the problem with replacement parts if applicable, a replacement fan, or a credit.

If there is nothing wrong with the craftsmanship or operation of your fan, but you would like to return it, you can initiate your return by contacting the Blue Mountain Fan Customer Care Team:
1-770-486-2000
CustomerService@BlueMountainFans.com
Customer must return the fan within 30 days of purchase date.

We will refund your full purchase price, plus taxes, when we receive the returned fan and all its components in the original packaging and uninstalled condition. Customer is responsible for the freight back and subject to a 25% re-stocking fee.

In the unlikely and rare case that your fan is damaged or defective, please do NOT return the fan. Instead, call 1-770-486-2000 and our Customer Care team will resolve the problem with replacement parts if applicable, a replacement fan, or a credit.

Owner’s manuals, also known as instruction manuals, can be found in the box located on top of the carton when opening the carton.

Instruction manuals are also available on our website, www.BlueMountainfans.com. Please have your model number. There will be a link to the owner’s manual when you click on each product detail page.

Choose one of the following mounting options:

Downrod Mount is best suited for ceilings 8 ft. or higher. For taller ceilings, you may want to use a longer downrod (sold separately).

Angled Ceiling Mount is best suited for angled or vaulted ceilings. A longer downrod is sometimes necessary to ensure proper blade clearance from the ceiling. If using the angled mount, check to ensure that the ceiling angle is not steeper than 15 degrees.

NOTE: Make sure blades are at least 30 inches from any wall or obstruction and at least 7 feet above the floor.

Location
Will your Blue Mountain Fan go inside or outside?
Most of our fans are designated for indoor use and are suitable for any room in your home.
We also offer various models that are outdoor “damp” rated fans meaning they are suitable for outdoor use on a patio or covered porch. Of course, our damp rated fans are also great for indoor use!

Style
No matter the style you are after – modern, eclectic, farmhouse-inspired, highly detailed, or clean and simple – today’s ceiling fans offer a wide range of styles and designs to fit any taste:
Modern Ceiling Fans add a clean, understated touch to open spaces.
Traditional Ceiling Fans perfectly complement rooms with classic, elegant décor.
Transitional Ceiling Fans are simple and sophisticated with minimal ornamentation.

Size
Picking the size of fan you need is actually easier than you think. Just determine the square footage of your room, and then find the blade size that works for your space:
For Room size: 90 square feet or less, use Blades 15”–42”
For Room size: 90–100 square feet, use Blades 44”–48”
For Room size: 100 and above square feet, use Blades 52” and above